- Use WhatsApp Marketing Service . ZapConnect is a
WhatsApp marketing platform that enhances customer engagement through high-read-rate
campaigns, AI-powered chatbots, and instant responses. It simplifies complex processes,
allowing businesses to streamline marketing efforts, automate customer interactions, and
drive growth effortlessly.
- Engage
with us in other related ways, including any sales, marketing, or events
Questions or concerns?Reading this Privacy
Notice will help you understand your privacy rights and choices. We are responsible for
making decisions about how your personal information is processed. If you do not agree with
our policies and practices, please do not use our Services.
If you still have any questions or concerns, please contact us at [email protected].
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy
Notice, but you can find out more details about any of these topics by clicking the link
following each key point or by using ourtable of
contentsbelow to find the section you are looking
for.
What personal information do we process? When you
visit, use, or navigate our Services, we may process personal information depending on how you
interact with us and the Services, the choices you make, and the products and features you use.
Learn more aboutpersonal
information you disclose to us.
Do
we process any sensitive personal information?Some of the information may be
considered "special" or "sensitive" in certain jurisdictions, for example your racial
or ethnic origins, sexual orientation, and religious beliefs.
We do not process sensitive personal information.
Do
we collect any information from third parties?
We do not collect any information from third parties.
How do we process your information? We process
your information to provide, improve, and administer our Services, communicate with you, for
security and fraud prevention, and to comply with law. We may also process your information for
other purposes with your consent. We process your information only when we have a valid legal
reason to do so. Learn more abouthow we process your information.
How do we keep your information safe? We have
adequate organizational and technical processes and procedures in place to
protect your personal information. However, no electronic transmission over the internet or
information storage technology can be guaranteed to be 100% secure, so we cannot promise or
guarantee that hackers, cybercriminals, or other unauthorized
third parties will not be able to defeat our
security and improperly collect, access, steal, or modify your information. Learn more
abouthow we keep
your information safe.
What are your rights? Depending on where you are
located geographically, the applicable privacy law may mean you have certain rights regarding
your personal information. Learn more aboutyour privacy rights.
How do you exercise your rights? The easiest way
to exercise your rights is by submitting adata
subject access request
, or by contacting us. We will consider and act upon any
request in accordance with applicable data protection laws.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In
Short:We collect personal
information that you provide to
us.
We collect
personal information that you voluntarily provide to us when you
register on the Services,
express an interest in obtaining
information about us or our products and Services, when you participate in activities on
the Services, or otherwise when you contact us.
Personal Information Provided by You. The
personal information that we collect depends on the context of your interactions with us and
the Services, the choices you make, and the products and features you use. The personal
information we collect may include the following:
-
contact or authentication data
-
debit/credit card numbers
Sensitive Information.
We do not process sensitive information.
Payment Data. We may collect data necessary
to process your payment if you choose to make purchases, such as your payment instrument
number, and the security code associated with your payment instrument. All payment data is
handled and stored by
__________
.
You may find their privacy notice link(s) here:
__________
.
Social Media Login Data.We may provide you
with the option to register with us using your existing social media account details, like
your Facebook, X, or other social media account. If you choose to register in this way, we
will collect certain profile information about you from the social media provider, as
described in the section called "HOW DO WE HANDLE YOUR SOCIAL
LOGINS?
" below.
All
personal information that you provide to us must be true, complete, and accurate, and you
must notify us of any changes to such personal information.
Information automatically collected
In
Short:Some information —
such as your Internet Protocol (IP) address and/or browser and device
characteristics — is collected automatically when you visit our
Services.
We
automatically collect certain information when you visit, use, or navigate the Services.
This information does not reveal your specific identity (like your name or contact
information) but may include device and usage information, such as your IP address, browser
and device characteristics, operating system, language preferences, referring URLs, device
name, country, location, information about how and when you use our Services, and other
technical information. This information is primarily needed to maintain the security and
operation of our Services, and for our internal analytics and reporting
purposes.
Like many
businesses, we also collect information through cookies and similar technologies.
The
information we collect includes:
- Log
and Usage Data. Log and usage data is service-related, diagnostic, usage, and
performance information our servers automatically collect when you access or use our
Services and which we record in log files. Depending on how you interact with us, this
log data may include your IP address, device information, browser type, and settings and
information about your activity in the Services(such as the date/time stamps associated with your
usage, pages and files viewed, searches, and other actions you take such as which
features you use), device event information (such as system activity, error reports
(sometimes called "crash dumps"), and hardware settings).
- Device Data. We collect device data such as
information about your computer, phone, tablet, or other device you use to access the
Services. Depending on the device used, this device data may include information such as
your IP address (or proxy server), device and application identification numbers,
location, browser type, hardware model, Internet service provider and/or mobile carrier,
operating system, and system configuration information.
- Location Data. We collect location data such as
information about your device's location, which can be either precise or imprecise. How
much information we collect depends on the type and settings of the device you use to
access the Services. For example, we may use GPS and other technologies to collect
geolocation data that tells us your current location (based on your IP address). You can
opt out of allowing us to collect this information either by refusing access to the
information or by disabling your Location setting on your device. However, if you choose
to opt out, you may not be able to use certain aspects of the Services.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short:We process
your information to provide, improve, and administer our Services,
communicate with you, for security and fraud prevention, and to comply with
law. We may also process your information for other purposes with your
consent.
We
process your personal information for a variety of reasons, depending on how you
interact with our Services, including:
- To facilitate account creation and authentication
and otherwise manage user accounts.We may process your information so you
can create and log in to your account, as well as keep your account in working
order.
- To request
feedback.We may process your
information when necessary to request feedback and
to contact you about your use of our Services.
- To send you
marketing and promotional
communications.We may process the
personal information you send to us for our
marketing purposes, if this is in accordance with
your marketing preferences. You can opt out of our
marketing emails at any time. For more information,
see "
WHAT ARE YOUR
PRIVACY RIGHTS?
" below.
-
To deliver
targeted advertising to you. We may
process your information to develop and display personalized
content and advertising tailored to your interests,
location, and more.
- To protect
our Services. We may process
your information as part of our efforts to
keep our Services safe and secure, including
fraud monitoring and
prevention.
- To
identify usage
trends. We may
process information about how
you use our Services to better
understand how they are being
used so we can improve
them.
- To
determine the
effectiveness of our
marketing and
promotional
campaigns. We
may process your information
to better understand how to
provide marketing and
promotional campaigns that
are most relevant to you.
- To
save or protect an
individual's vital
interest.
We may process your
information when
necessary to save or
protect an individual’s
vital interest, such as
to prevent
harm.
3. WHAT LEGAL BASES
DO WE RELY ON TO
PROCESS YOUR
INFORMATION?
In
Short:We
only process your
personal information
when we believe it is
necessary and we have a
valid legal reason (i.e.
,
legal basis) to
do so under applicable
law, like with your
consent, to comply with
laws,
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